comment les utilisateurs peuvent se désinscrire

  • amandinelouisext
    Demandé le 8 août 2023 à 08:56

    Bonjour,

    j'ai créé un formulaire d'inscription à une visite. Lorsque ceux-ci s'inscrivent, s'ils changent ensuite d'avis et souhaitent se désinscrire comment peuvent-ils procéder ?

    Merci

    Amandine

  • Tomas Jotform Support
    Répondu le 8 août 2023 à 11:55

    Hi amandinelouisext,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand you wish to have an option for your customer for them to be able to unsubscribe. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    We really appreciate your patience and understanding while we’re looking into this.

  • Tomas Jotform Support
    Répondu le 12 août 2023 à 11:53

    Hi amandinelouisext,

    Thanks for your patience and understanding, we appreciate it. About your inquiry,  you can use our mail newsletter integration, for example, Mailchimp you can set unsubscribe link on Mailchimp's side by following this guide: http://kb.mailchimp.com/merge-tags/the-unsubscribe-merge-tag

    Let us know if you have any other questions.