Form Going in My Forms Page after Clicking the Preview

However, I now have a second problem. When I integrate the conditions into my form, the form glitches when I try to preview it.

For example, when I click on "Preview Form" in the upper right corner or when I click on "Publish" and "Copy Link" and then try to view it, I am redirected to the Jotform homepage or a page indicating that no form has been detected.

(I have also tried using a private window and deleting my cookies).

Here is the link to the video:  https://www.youtube.com/watch?v=S9YvvEa0s8A

Hi Rudy,

Thanks for reaching out to Jotform Support.  Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tested your form on our end to see if I can replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Thank you :)

Using the advice from your colleague, which is to use conditions and the calculator for the form by integrating values in a 'multiple-choice' format, I still want to use Stripe Checkout so that my customers can use Apple Pay or Google Pay.

However, I feel that it's impossible to retrieve the values from the fields to be charged with Stripe Checkout because it requires products to be in a store.

Do you have a solution so that I can charge my customers using Apple Pay and Google Pay ?

Hi Rudy,

Thanks for getting back to us. To avoid any confusion, I will answer your question in the original thread. You can go ahead and check that out here.