reactiver mes formulaires en ligne.

Bonjour,

J'ai fait de l'espace dans mes soumissions, serait-il possible SVP que vous remettiez mes formulaires actif en ligne.

Merci d'avance

Anne

Hi Anna,

Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Your account is Overlimit because your Upload Space has exceeded 100 MB, and it is currently 106.63 MB. The free plan provides only 100 MB of storage space, this limit applies to forms that include a file upload field. If you include file attachments in your submissions, they will consume your upload space limit. Please keep in mind that the upload space limit is fixed and does not reset every month. You can use this guide to learn about the usage and limitations of your account.

To free up upload space, you may delete submissions that include file uploads. Deleting submission data is irreversible and will remove the data from our servers permanently. Also, be sure to purge or delete them permanently from the trash folders. But I would suggest downloading these files before deleting them. Deleting and Purging your form submissions are easy, let me show you how:

• In the Submission table, click on the Select All button on the left side.
• Click Delete on the upper right side of the page to delete all selected submissions.
• Once deleted, click on the Ellipsis icon beside the Form Submission name.
• Select Trashed Entries.
• The trash folder will automatically pop up on the left side of the screen.
• Click on Select All once again, then click Delete Forever.

You could also switch to a different plan with a larger storage limit. Please visit our pricing page to learn more about the plans and features that are available to you.

Give it a try and reach out again if you have any other questions.