Ajout d'image impossible Server error

Bonjour

je tente d'ajouter une image à mon formulaire mais quand je tente de télécharger l'image j'ai un message "Server error". J'ai testé plusieurs formats d'images (jpg, webp) et l'image ne fait que 200ko).

merci de votre retour

Hi Pascal,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I’m sorry you're having difficulties with this. This is a known issue that has been reported to our developers. They are now working on fixing the issue. We will notify you on this thread once we receive an update.

Thanks for your patience and understanding, we appreciate it.

Hi Pascal,

Thanks for your patience. We have received a confirmation that the issue has been fixed. Can you please try to add an image again to confirm?

Keep us updated and let us know if you need any more help.

Hello,

it works :-) Thank you!