Bug paiment

Bonjour
Lorsque je veux payer avec mon compte skrill on m'indique le message suivant : "Le paiement de la balance n'est pas disponible. Vous ne pouvez pas payer avec votre solde Skrill maintenant."
Sachant que mon compte est vérifié.

Hi Quentin,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Are you trying to make a payment on a form? If so, can you please share the form link in question?

Once we hear back from you, we'll be able to help you with this.