Retirer l'option de paiement "Stripe" dans un formulaire

  • Jurca_Davy
    Demandé le 2 août 2023 à 08:45

    Bonjour l'équipe,

    J'ai créé mon premier formulaire en tout simplicité.

    J'ai ajouté des produits.

    En voulant tester l'intégration d'une plate-forme de paiement "Stripe", je ne parviens plus à supprimer cette option. Je ne souhaite plus, pour le moment, ajouter un moyen de paiement.

    Comment puis-je supprimer ?

    Merci d'avance !

  • Ravi Jotform Support
    Répondu le 2 août 2023 à 08:56

    Hello Davy,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I believe you don't want to take a payment from your users for your products. If so, you need to use the purchase order payment gateway in your form. Customers don't have to make a payment with a Purchase Order. It will work just like the Product Listing element.

    It is really easy to switch the payment gateway. let me show you how :

    • Open your form in Form Builder and click on the Add Form Elements menu on the left side of the screen.
    • Under the Payments tab, click on the Three Dots icon next to your payment method.
    • Now, click on Switch to Another Gateway.
    • In the list that opens up, scroll down and click on Purchase Order to add it to your form.

    1644238150 62011546706b5 screencast 2022 Screenshot 10

    That's it. Let us know if you need any more help.

  • Jurca_Davy
    Répondu le 2 août 2023 à 09:09

    You guys are great!

    Fast and efficient ;)