Annuler le flux d'approbation sur un formulaire

  • TCSM69
    Demandé le 29 juillet 2023 à 04:44

    Bonjour,

    j'ai voulu annuler le flux d'approbation sur un formulaire, mais cela ne fonctionne pas, j'ai toujours une erreur.


    le formulaire est : "Fiche inscription familiale Tennis TCSM 2023-2024"


    Comment annuler tout le flux d'approbation ?


    merci

    Jotform Thread 5376032 Screenshot
  • Tomas Jotform Support
    Répondu le 29 juillet 2023 à 14:36

    Hi TCSM69,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I cloned your form to test it and I easily replicated the issue. There is an easy fix for this, we just need to Delete and Purge the approval flow. Let me show you how:

    • In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    • Click on Approval Flows on the left side of the screen.
    • Click the gear icon the select Delete.
    • After deleting the Approval Flow, click the gear icon again then choose Purge.

    Annuler le flux dapprobation sur un formulaire Image 1 Screenshot 20

    Give it a try and let us know how it goes.