Fusionner des comptes

  • Crea_Admin
    Demandé le 26 juillet 2023 à 11:11

    Bonjour,

    Je suis propriétaire du compte jotform :

    contact@pass-crea.fr

    Elonmusk95 lié au compte google de la mauvaise personne.

    Ainsi que du compte jotform relié au compte google de contact@pass-crea.fr.

    J'aimerais fusionner les deux, pouvez vous le faire svp ?

    Merci d'avance,

    Léa

  • Lesther Jotform Support
    Répondu le 26 juillet 2023 à 13:38

    Hi Leah,

    Thanks for reaching out to Jotform Support. I am using a Translation tool to respond but if you prefer assistance from French native speakers, please let us know so we'll forward the ticket to them.

    What I understand is that you're asking to merge two accounts. Unfortunately, we don't have this feature yet. However, we can move the ownership of the form from one form to the other. Let us know if you want to go this way and provide the username or registered email address of the receiving account.

    Also, it's required that the form owner will request to move the forms to the other account. So you'll need to log in to the other account and create a separate support ticket if you want forms from that account to be moved here.

    Related guide: How to Clone an Existing Form From a URL

    That's it. Let us know if you have any other questions.