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camplcDemandé le 25 juillet 2023 à 06:41
Bonjour, j'aimerais être surclassé mais il me marque probleme technique.
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Anna Jotform SupportRépondu le 25 juillet 2023 à 10:44
Hi camplc,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I didn’t fully understand the issue, can you explain a bit more about what you want to do? What do you mean by you want to upgrade? Do you see any errors when you are trying to upgrade? What are you trying to upgrade? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.
After we hear back from you, we’ll have a better idea of what’s going on and how to help.