perte d'un formulaire

  • sophiengos
    Demandé le 24 juillet 2023 à 11:37

    Bonjour,


    Dans mon dossier DIDECO, j'avais réalisé 2 enquêtes, l'une portant le titre FLT que j'avais encore en visu avant de partager mon accès.

    Elle n'existe plus, j'ai eu un rafraîchissement de la page et soudain plus rien!

    Pouvez vous m'aider?


    Merci

    Sophie NGOS

  • Gaud Jotform Support
    Répondu le 24 juillet 2023 à 13:53

    Hi Sophie,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know, and we can have them do that. But keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I noted that there isn't any form in your account currently. So, can you please let us know if someone has shared a form with you? Can you please share with us the two survey form URLs in question so we can check. Can you send us some screenshots of what’s happening? This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.