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Hi Tsiegoum13,

Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the French language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

Unfortunately, your query did not come through. Please reply to this ticket and let us know how we can help you by sharing the details of your concern. If you having difficulty with any of your forms, you may share a screenshot of the issue; this guide will show how to do that.

Once we have a better idea of what’s going on, we’ll be able to come up with a solution.