Problème de format des données des échelles de Likert via l'api connecté a make

  • FAYOLLE
    Demandé le 18 juillet 2023 à 09:08

    Bonjour,

    J'ai des échelles de Likert dans mes questionnaires. Je souhaite transférer ces informations dans Big Querry via make. Cependant pour les questions dont le format est une échelle de likert, ne sont pas reçu sous un format lisible.

    Sauriez-vous d'où vient ce problème et comment je peux le corriger ?

    Merci d'avance pour votre retour,

    Bonne journée,

    Elise

    Jotform Thread 5337815 Screenshot
  • Jovanne Jotform Support
    Répondu le 18 juillet 2023 à 15:11

    Hello FAYOLLE,

    Thanks for reaching out to Jotform Support. Unfortunately, we do not have available French Support at this time. If you want to be assisted in French, please let me know so I can forward you to our French support. However, it may take time for them to respond to your concern. On the other hand, I will try my best to translate your concern into English and assist with your concerns.

    Regarding your concern, it seems that it is related to one of your forms. Can you please share the form URL so we can check it on our end? I have checked your account and it seems that you have multiple forms. You can check this guide on how to get the form URL or by following these steps:

    1. In Form Builder, click on Publish at the top.
    2. Under Quick Share, click on Copy Link to copy your form URL.

    Furthermore, can you please also send us a screenshot of the issue you have encountered on your end? This will help us verify and provide solutions to you.

    Once we hear back from you, we'll be able to help you with this.