Some fields are losing -1 of their initial value

  • alandereux
    Demandé le 13 juillet 2023 à 17:49
    C'est vraiment aléatoire. Je pense que cela provient lorsque j'indique les mêmes chiffres. Il doit prendre cela comme un doublon et donc faire -1 après...
  • Abdul Jotform Support
    Répondu le 13 juillet 2023 à 17:49

    Hi Alan,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Regarding the missing values from the form fields. I have checked your form but did not find a field with this name: Remplissez les champs vides. Are you referring to this form or what? Can we make a test submission on your form, to test it and see how it works, and if there are any missing values? Could you please provide the exact steps in order to reproduce the same error?

    For the Chiffre field, are you referring to this one?


    Some fields are losing  1 of their initial value Image 1 Screenshot 20

    Once we hear back from you, we'll be able to help you with this.