I'm unable to pay to renew my subscription

Bonjour,

J'ai essayé trois cartes bleues différentes plus PayPal impossible de pouvoir augmenter mon niveau chez vous

Pouvez-vous remédier à ça.

Hi Kevin,

Thanks for reaching out to Jotform Support. Our French Support is currently unavailable; however, I will gladly assist you in English using a translation tool. If you prefer to receive assistance in your native language, please let us know, and we will forward your ticket to our French Support Team.

In response to your issue, can you please try using a different browser or incognito mode and see if it makes a difference? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on. Also, it would help us to understand what’s happening if you could take a screenshot of the error and send it to us. We have a guide here explaining how to do that.

Give it a try, and let us know how it goes.