Unable to login to Jotform

Bonjour

il nous est impossible de nous connecter à notre espace, alors que nous n'avons pas changé le mot de passe. Cela marchait encore ce matin, et là impossible sur aucun ordinateur. ça ne marche que sur un téléphone, mais pas possible de prendre un forfait prémium depuis un téléphone.

Nous avons besoin urgent de prendre un forfait premium silver, nous avons atteint a limite pour ce mois ci.

Merci de nous faire un retour le plus rapidement possible.

Line Fauvel

Hello Line,

Thanks for reaching out to us for help. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the French language, we can forward your ticket to our French team. But, please note that it could take longer to receive a response.

With that being said, let me assist you with your inquiry. Could you share your username, email address, or link to your form so that we can pull up your account and check the status to see why you are unable to log in to your Jotform account?

As soon as we hear back from you, we'll be able to help you with this.