Can't verify my email address.

Bonjour,

je ne parviens pas à valider mon adresse mail, le lien reçu mène à cette page: https://www.jotform.com/fr/verifyemail/aGVsZW5lLW1ldGFpbGllQGxhLWdyYWluZXJpZS5uZXQ/4a1bac0fe7e99b5d34a8e5fdd0e6ca03?utm_source=general&utm_medium=email&utm_content=btn_verify_email&utm_campaign=verification_email

merci

Bonne journée

Hélène Métailié

Hi Metailie,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

As for your concern, can you give us more information about the issue you're currently getting? I can investigate that if you can send a screenshot of what’s happening and the form URL in question. We’ve got a guide here explaining how to do that.

Once we hear back from you, we'll be able to help you with this.