Changement de mode de paiement

Je souhaiterais changer les coordonnées de carte de crédit inscrites dans notre compte. Ou puis-je effectuer la correction sur votre site? Pouvez-vous m'envoyer un line direct?

Hi Marie-Hélène,

Thanks for reaching out to Jotform Support. Our French Support is currently unavailable; however, I will gladly assist you in English using a translation tool. If you prefer to receive assistance in your native language, please let us know, and we will forward your ticket to our French Support Team.

In response to your question, I checked your account but did not locate any saved payment information. If perhaps you are referring to another account, please provide the account's username or email address with the saved payment information. We also have a guide about How to Change Your Billing Credit Card that you can check out.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.