How do I clear the upload space?

Bonjour,

Un problème de stockage persiste malgré avoir supprimé des formulaires et des dossiers.

Comment cela se fait-il ?

Merci,

Astrid Courty

Hi mobilite.mdetours,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. This form is still having 18 submissions. Can you delete the submissions or just the uploaded files from your submission table in order to clear the space? Before deleting make sure that a backup of the data is already taken.

You can delete the attachments on the submission without deleting the entire submission.

• In Tables, click on the attachment associated with the submission, then click on the trash can icon to delete the attachment. This needs to be done manually for each submission.

Give this a try and feel free to reach back out if there's anything else we can help with.