Réduire temps préavis prise rendez-vous

  • fjournelfranchise
    Demandé le 3 juillet 2023 à 15:02

    Bonjour,


    J'utilise un widget "prise de rendez-vous" et j'aurais aimé mettre un temps de préavis pour éviter les rdv de dernière minute.

    J'aimerais pouvoir fixer cette durée de préavis en minute (30 minutes) et non en heure (comme c'est proposé par défaut) car cela est trop long.

    Est-ce que cela est possible ?

    Merci beaucoup.

    Jotform Thread 5295570 Screenshot
  • James Jotform Support
    Répondu le 3 juillet 2023 à 17:11

    Hi fjournelfranchise,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, the minimum scheduling notice is at least 1 hour at Jotform right now. We've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • fjournelfranchise
    Répondu le 4 juillet 2023 à 17:32

    Hello,

    Thanks for your answer, it's perfectly clear! I'll see if I can find another way to restrict the last minutes appointments!