Problème accès - mail sois disant erroné

Bonjour,

Je ne peux pas me connecter car ils disent que mon mail n'était pas bon et on me force à le modifier alors qu'il est bien correcte ( il a été annulé quelques jours mais maintenant il est ok).

Pourriez vous débloquer la situation afin que je puisse avoir accès à mes formulaires svp?

Merci

Hi GUAYE,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry you're having difficulties with this. I checked your account, and it appears that everything is looking normal. It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Once we hear back from you, we'll be able to move forward with a solution.