Rgpd merci de supprimer toute information me concernant sur votre plate-forme

  • michelleogou
    Demandé le 2 juillet 2023 à 23:45

    Bonjour,

    J'ai été victime hier d'une escroquerie via leboncoin à l'aide des deux formulaires suivants imitant le site :

    1/ https://form.jotform.com/serviceversementleboncoin43/Leboncoin

    2/ https://form.jotform.com/serviceversementleboncoin43/leboncoinversement

    JE VOUS DEMANDE DONC DE SUPPRIMER TOUTE DONNEE PERSONNELLE ME CONCERNANT SUR VOTRE PLATEFORME ET DE SUPPRIMER LES DEUX FORMULAIRES CI DESSUS AINSI QUE LEURS UTILISATEURS QUI SONT DES ESCROCS.

    J'AI PORTÉ PLAINTE.


    En vous remerciant pour votre action rapide et votre confirmation de suppression de les données, des formulaires et de leurs utilisateurs


    Cdlt

    Jotform Thread 5293355 Screenshot
  • Israel Jotform Support
    Répondu le 3 juillet 2023 à 00:26

    Hello Michelle,

    Thanks for reaching out to Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the French language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

    We understand how upsetting things like this can be, and we take your security and privacy very seriously. We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that the form creator violated our terms of use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. However, please keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Please feel free to reach out again if you have any questions or if we can help you in any other way.

  • michelleogou
    Répondu le 3 juillet 2023 à 01:24

    Hello, thank you Israël.

    Can i have thé email of the orner of the form for the franch police and to complete my claim?

    In fact, i loose more than 1000 € in this issue.

    Thank you

  • Israel Jotform Support
    Répondu le 3 juillet 2023 à 01:28

    Hello Michelle,

    Thanks for getting back to us. For security purposes, we cannot provide such information. However, if you file a police report, the officer who handles the case can contact us to get the necessary information regarding the company and the account owner who sent you the link to the form.

    Thanks for your patience and understanding, we appreciate it.