Form does not save changes made in the Fill In the Blank Field

  • daniel.hascoet
    Demandé le 2 juillet 2023 à 16:07

    Je réalise un formulaire. Quand je quitte, le texte hors champ du champ remplir les blancs disparaît et je suis obligé de retaper tous les textes hors champs. Comment faire pour sauvegarder le travail effectué ?

    Form does not save changes made in the Fill In the Blank Field Image 1 Screenshot 20

    Normalement,

    Monsieur [Prénom] [Nom] né le [date] à [Ville], ...

  • Ericson_B Jotform Support
    Répondu le 2 juillet 2023 à 18:27

    Hi Daniel,

    Thanks for reaching out to Jotform Support. I'd like to inform you that I am using a translation tool to provide assistance, but if you want to receive assistance in French language, we can forward your ticket to our French team. However, keep in mind that it may take longer to receive a response. 

    Now, I'll help you with your question. Jotform includes an auto saved option, which means that any changes you make to your form will be saved immediately. Can you sign out of your account and log back in before changing the form to see if the issue still persists? 

    Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.