débloqué mon compte entreprise

Bonjour,

Ce n'est pas une bonne journée pour notre compte jotform
Nous avons un ancien compte jotform, gold je pense et un nouveau entreprise.
Ce matin j'ai eu des soucis de performance principalement avec le widget ticket.
J'ai donc voulu me connecter sur notre compte entreprise, pas de réaction sur le panneau d’identification, mail de double authentification non envoyé.

Après plusieurs tentatives, le compte a été bloqué, pourriez-vous le débloquer.

Merci

Hi EPFC,

Thanks for contacting Jotform Support. I'd like to let you know that I am using a translation tool to provide assistance, but if you would prefer to get assistance in the French language, we can forward your ticket to our French team. However, please note that it could take longer to receive a response.

With that being said, let me assist you with your inquiry. Just to clarify, are you referring to an Enterprise account? If so, can you please confirm if you're referring to the Enterprise server epfc and the account of Valéry?

Once we hear back from you, we'll be able to help you with this.

Hello EPFC,

I understand that the issue is urgent which is why I've unlocked Valéry's account.

If you encounter any issues logging in, please let us know.

Hello Cecile,

thanks, you can close the ticket

Have a good day