Aide espace en haut avant formulaire trop grand

  • brunobegard
    Demandé le 20 juin 2023 à 12:00

    Bonjour,


    Je cherche à enlever l'espace en marron en haut du formulaire. Pourriez-vous m'aider svp ? J'ai l'impression que je n'ai pas la main sur la chose...


    D'avance merci,


    Ps : votre outil est génial !

    Jotform Thread 5259136 Screenshot
  • Elbert_A Jotform Support
    Répondu le 20 juin 2023 à 13:03

    Hi Bruno,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

    Aide espace en haut avant formulaire trop grand Image 1 Screenshot 20

    I went ahead and cleared your form cache as a precaution. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

  • brunobegard
    Répondu le 21 juin 2023 à 04:55

    Ok, let's go in English !

    Thanks a lot. It seems to be good.

    I have 2 other questions please :

    1) I try to put the google map visualisation and I enter the API key but it's seems it doesn't work. Could you help me with that ?

    Aide espace en haut avant formulaire trop grand Image 1 Screenshot 20 Screenshot 10

    2) Is it possible to add questions and fields only if the answer is for example "yes" in a first field ?

    If the answer is "no" then we dont' have the fill these questions so we don't have to add the question to the user.


    Thanks a lot for your help.


  • Shirized Jotform Support
    Répondu le 21 juin 2023 à 07:25

    Hi Bruno,

    Thanks for getting back to us. To avoid confusion, I've moved your new questions that to a new thread.

    Let us know if there’s anything else we can help you with.