Widget compte à rebours

Bonjour

J'ai un widget compte à rebours dans un formulaire. Malgré le fait que je demande que le formulaire soit directement envoyé quand le temps est écoulé mais cela ne se fait pas. On reste bloqué sur la page où on est, on est alors obligé de fermé le test et les réponses sont perdues.

Comment faire que le test soit envoyé la ou en est l'étudiant quand le temps est écoulé?

J'ai mis 30 seconde pour faire des tests mais même avec 45 minutes le résultat est le même.

Quelle est l'astuce?

D'avance je vous remercie pour votre aide.

Pascale

Hi Pascale,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tested your form, and it appears that everything is working properly on my end. Check out my screencast below:

Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Give it a try and reach out again if you have any other questions.

Bonjour

Thanks for you answer. English is not a problem to understand but writing is different... so I 've to use google translate...

I tried the form but the problem is the same. I would like that when the time is up, the test hangs and an email with the result is sent to the student and another to the school. Now nothing happens, we can continue the page and no message is sent, and the test is lost, it is useless.

Is there a solution ?

Thanks in advance

Pascale

Hi Pascale,

Thanks for getting back to us. The Countdown will only submit the form if the submit button is shown. You have conditions that hide the submit button:

You will need to fix the logic to show the submit button to get the timer to submit the form

Let us know if there’s anything else we can help you with.

Hi Pascale,

A possible solution is to use a hidden Timer Widget with a condition to display the submit button shortly before the Countdown ends:

Give it a try and let us know if you need any help.