Browser-based cursor problem

Bonjour,

Je vous contacte aujourd'hui, car nous rencontrons un problème avec l'option Curseur sur nos formulaires.
En effet, après plusieurs retours, il se trouve que le curseur n'est pas visible sur les navigateurs Safari et Opera. Il y en a surement d'autre, mais sur Google Chrome ça fonctionne.

Ce problème impacte grandement notre activité, pouvez-vous le régler rapidement ?

Je vous remercie d'avance.

Cordialement

Hi CAPITALPV,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

Can you try it again and see how it goes? If you run into the same issue again, let us know and we'll do some more testing to see what's going on. 

If this isn't what you're looking for, you can share the link to your form, so I can check it out and help you with a solution. Also, can you explain a bit more about the issue so I can get a better idea of what's happening?

Once we hear back from you, we'll be able to move forward with a solution.

Hi,

Don't worry, it has been resolve.

Thanks