mon jotform me dit que j'ai dépassé la limite de stockage alors que non

Bonjour,

mon Jotform me dit que j'ai dépassé la limite de stockage alors que non.
Comment faire svp?

Cordialement,

Pauline

Hi pokids,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account and I can confirm that you haven't reached any of your account limits. I've gone ahead and cleared your form caches and recalculated your limits. Can you try again and let us know how it goes?

Once we hear back from you, we'll be able to move forward with this.