How to have white background in autoresponder email?

  • niconi
    Demandé le 7 juin 2023 à 12:18

    Bonjour,

    Je souhaite créé un répondeur automatique avec un texte personnalisé.

    Cependant le fond est gris et je ne trouve pas comment le modifier avant d'avoir un fonds blanc classique.


    Voir le screen.

    Jotform Thread 5223495 Screenshot
  • Madonna_U
    Répondu le 7 juin 2023 à 15:33

    Hi Nicaise,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I understand that you want the background of your Autoresponder Email into white background. Please use the codes below and add them to your autoresponder email.

    <p><span style="font-size: 10pt;"><img style="display: block; margin-left: auto; margin-right: auto;" src="https://docs.google.com/uc?id=0B2fGvTWGukIOSm1sNVRLTnNXcTg" alt="" width="208" height="85" /></span></p>
    <p><span style="font-size: 10pt;">Bonjour {nom3},</span></p>
    <p><span style="font-size: 10pt;">Nous accusons bonne r&eacute;ception des &eacute;l&eacute;ments transmis et vous en remercions.</span></p>
    <p><span style="font-size: 10pt;">Nous allons les analyser afin de nous assurer qu'ils sont conformes &agrave; nos attentes.</span></p>
    <p><span style="font-size: 10pt;">{votreInterlocuteur} reviendra vers vous sous 48 heures afin de vous confirmer la bonne compl&eacute;tude du dossier.</span></p>
    <p><span style="font-size: 10pt;">Si vous avez des questions, nous vous invitons &agrave; contacter directement&nbsp;</span><span style="font-size: 13.3333px;">{votreInterlocuteur} via son adresse mail&nbsp;{email244}</span></p>
    <p><span style="font-size: 13.3333px;">Restant &agrave; votre disposition,</span></p>
    <p><span style="font-size: 13.3333px;">Cordialement</span></p>
    <p><span style="font-size: 13.3333px;">{votreInterlocuteur}</span></p>
    <p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://www.jotform.com/uploads/niconi/form_files/logo%20site.5f8029b606b0e7.94743607.png" alt="" width="866" height="364" /></p>

    

    Let me show you how to do that:

    • On your Form Builder page, go to Settings at the top.
    • Click on Emails from the left tab menu.
    • Click on the pencil icon in your Autoresponder Email.

    How to have white background in autoresponder email? Image 1 Screenshot 50

    • In the Email Content, click on the Source Code icon from the paragraph header.

    How to have white background in autoresponder email? Image 2 Screenshot 61

    • Delete all the current source codes and paste the source codes I shared above.
    • Click Ok and click Save.

    How to have white background in autoresponder email? Image 3 Screenshot 72

    The background is now white. Check out the screencast below as my result from the test mail:

    How to have white background in autoresponder email? Image 4 Screenshot 83

    Give it a try, and let us know if you have any other questions.