How to change account's email address?

  • blatier
    Demandé le 31 mai 2023 à 09:19

    Bonjour, comment puis je changer l'adresse email de mon compte, merci ?

  • Christy Jotform Support
    Répondu le 31 mai 2023 à 09:29

    Hi blatierphilippe,

    Thank you for reaching out to Jotform Support. Unfortunately, our French Support agents are currently unavailable. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Changing your account's email address is easy. Let me walk you through it:

    • In your My Forms page, hover over your avatar at the top right corner.
    • Click on your name.
    • You’ll see your registered email address at the bottom of the Profile Page, click on Edit.

    1675756642 63e20462a346a  Screenshot 0 Screenshot 10

    • Add the new email address and click the Save button.

    1675756705 63e204a17f0fc  Screenshot 1 Screenshot 21

    Since the Require verification to change email option is disabled in your Privacy Settings, you will no longer get an email message to verify the email address change request. That extra step is no longer required.

    Reach out again if there's anything else we can do for you.