erreur de copie de formulaire

Bonjour, J’ai fait une erreur sur un formulaire et aimerai uploader la version d’hier lundi 22 mai. Il s’agit du formulaire « Annexe 2 : contrat d’enseignement « . Est il possible de restaurer la version d’hier, intégralement avec l’historique des données ?

merci de votre aide

Hi Guillaume,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Have you tried using the Revision History on the Form? If not, we have a guide to help you learn How to View Your Form’s Revision History. Let me walk you through:

1. To your Form Builder, select the save status text at the top just below the form name to open Revision History.
2. In The Revision History panel on the right, choose a revision to review.
3. Click on the revision’s Revert button to restore it.



Keep us updated and let us know if you need any more help.

Hi,

many thanks for your answer but I don’t have any revert button to restore last version on 30th of January ... see attached

Hi Guillaume,

Thanks for reaching out to Jotform Support. Can you try to clear your Jotform account cache to see if this will fix the issue? Can you give it another try and let us know what happens? If you're still having the same issue, we'll do a more in-depth investigation and work on finding a solution.

Keep us updated and let us know if you need any more help.

Hello,

I did clear cache from my jotform account and also from my computer... nothing changed, I ‘m still not able to recover end of January version...

any other ideas ?

regard.

Hi Guillaume,

Thanks for getting back to us. I'm sorry you're having difficulties with this feature. Note that due to the timezone, it's possible that the changes grouped on Tuesday 23rd, could include those made on Monday 22nd. I noticed that on Tuesday 23rd there were many changes made, then, can you please check if you can find the previous version desired grouped under this date? If not, let us know and we'll investigate it furthermore.

Give it a try and keep us updated.

Hi Joseph,

thanks for your message.

ideally i would like to go back to the version of monday 30 january 2023. i made many changes yesterday that i don't want to take into account...

would that be possible ? :)

Hi Guillaume,

Thanks for getting back to us. I noticed from your screenshot that the version of Monday 30th, January is available under the revision history menu. Then, by clicking on it, you'll be able to revert your form to the version of that date. You can do this just by clicking on the version desired and selecting revert:

Let us know if you need any other help.