Mon compte est annuler, mes

Bonjour,

Mon compte à été annuler, mes formulaires on tous disparu? c'est un gros soucis. Comment puis-je les récupérer?

Merci de régler mon compte au plus vite.

info@fitnesspro-candice.com

https://form.jotform.com/221214630545345

Hello Candice,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. Upon checking your account, I noticed that it was automatically suspended because our system detected that you were requesting an Instagram account username, which goes against our terms of use. I have reactivated your account, but please be aware that collecting login credentials is prohibited. To prevent further automatic suspension, I kindly advise you to remove any fields that collect Instagram usernames from your forms.

Reach out again if there’s anything else we can do for you.