CARTE BANCAIRE

  • servicesports
    Demandé le 17 mai 2023 à 12:01

    Bonjour,

    Nous ne souhaitons pas que les coordonnées de la carte bancaire soient conservées sur votre site.

    Comment faire pour les retirer ?

    Merci à vous,


    NB : nous sommes très satisfaits de voter outil.


    Bien à vous,


    Christophe MORIN

    Directeur


  • Rayzel Jotform Support
    Répondu le 17 mai 2023 à 13:17

    Hi Cristophe,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. Please note that we do not store credit card information, but it is directly passed to the payment processor who processes your subscription payments. If you want to remove your credit card information, you need to first, cancel your subscription. See this guide on Downgrading Your Account for more information.

    Reach out again if you have any other questions.