How to increase the submission limit

  • mmahouachi
    Demandé le 15 mai 2023 à 17:32

    Bonjour


    j'organise un événement par an, j'ai utilisé le formulaire Jotforme et je trouve très intéressant , malheureusement, vous n'avez proposé que du forfait annuel ! avez-vous une formule adaptée a un seul formulaire d'inscription par an , avec plus de 1000 vistes par mois et plus de 200 formulaires remplis par mois ?

    merci

    Moez Mahouachi

    mmahouachi@gmail.com

  • Rhina Jotform Support
    Répondu le 15 mai 2023 à 18:05

    Hi mmahouachi,

    Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. For the Free account you can get 1000 monthly views and 100 monthly submissions. If you want to only increase your submission limit, you might be interested in following simple task here. After completing all task listed you can have a total of 95 submission increase. Unfortunately we currently don't offer upgrades only for submissions. To receive 200 submissions, you would need to at least upgrade to Bronze. You can checkout the updated pricing for each plan here. To understand more about the account limits and usage, checkout the guide here.

    Let us know if there's anything else we can help you with.

  • mmahouachi
    Répondu le 15 mai 2023 à 18:29

    i think there is some misunderstanding ,i want to buy form ,because i have sport event once a year ,and pay only once , do you have such offer ? I'm not going to buy 25 forms when I only need one, I'm not going to pay a monthly fee for a year, for a single form, please let me know if you have for example



    5 Formulaires

    Nombre max de formulaires

    500

    Soumissions /mois

    1 GB

    Espace disponible

    5 000

    Vues /mois

    500

    Stockage des soumissions

    100

    Champs par formulaire

    0

    Soumissions avec paiement mensuel

    100

    Documents signés par mois

    1 utilisateur

    par équipe

    I'm sorry if I expressed myself badly.

  • Rhina Jotform Support
    Répondu le 15 mai 2023 à 18:58

    Hi mmahouachi,

    Thanks for getting back to us. We sincerely apologize for the confusion. To clarify, you will only be using 1 form, is this correct? Can we ask how many form responses you are expecting to receive on the form? If you will be receiving more than 100 monthly form responses or more than 100 submissions you can either follow the steps previously to complete the simple task here to increase your submission limits or you can also upgrade your account to Bronze. If you need to upgrade your account only at the time of your event we do offer a Monthly plan option.

    How to increase the submission limit Image 1 Screenshot 30How to increase the submission limit Image 2 Screenshot 41 If that's not exactly what you're referring to, can I ask for more details so we can better understand the question?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.