QUOTA ATTEINT

Bonjour Monsieur, Madame,

Je me permet de vous contacter car j'ai malheureusement atteint la limite de formulaire possible d'utilisation cela est bloquant pour nos clients. : formulaire d'inscription complété, daté et signé : https://form.jotform.com/contactaccueilinternational/formulairefamilleaccueil

J'ai supprimé les anciennes souscriptions mais le quota affiche toujours atteint. Comment résoudre ce problème ?

Bien cordialement

Cécile HERTZOG

Hi contactaccueilinternational,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. I checked your account and can confirm that you now have 13.04MB upload space. I have cleared the form cache to refresh the form and lifted the suspension on your account. You should now be able to access the form with no issue.

Let us know if there's anything else we can help you with.