Résiliation abonnement

Bonjour,

Je viens de recevoir une facture, et je pense avoir fait une fausse manip en m'inscrivant, car, je n'ai aucune utilité de Jotform.

Est-il possible que vous fassiez un geste sur cette facture, compte-tenu du fait que je n'ai pour ainsi dire pas utilisé votre logiciel ?

Et dans tous les cas, je souhaite résilier cet abonnement.

Je vous remercie.

Isabelle Zanuttini

Hi Isabelle,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are currently busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. Allow me to forward this to our Billing team. I'll get back to you shortly.

Thanks for your patience.

Hi Isabelle,

Thanks for patiently waiting. We've now refunded you your last subscription. Refunds will be posted on your account within 5-7 business days.

Reach out again if there’s anything else we can do for you.