notifications e-mail disparues

Bonjour,

Toutes les notifications e-mail créées sur le formulaire "Visite QHSE Chantier" ont disparues, avez-vous la possibilité de les rétablir?

En vous remerciant par avance

Cordialement

Hi noellefontaine,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are not available at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

As per your question about the notification emails, I've checked your account but I can't see any forms there. Can you please share the Form URL with us for further investigation? In the main time, you can use the Form Revision History feature that makes it possible for you to review older versions of your forms, and when necessary, you can revert your form back to an older version. Let me show you how it's done:

1. Open your form in Form Builder and click on the green Circular Arrow below the form name.

Browse the previous versions of your form and review the changes by clicking on a version on the right side of the page.

2. Click on the Revert button to bring back the old changes.

You can also select Revision History from the form’s More menu on the My Forms page.

You might also want to check out this guide about How to View Form Revision History.

Give it a try and let us know if you need any help.

Bonjour,

Ce n'est pas un formulaire à moi mais un formulaire qu'on m'a partagé: Visite QHSE Chantier - Jotform Form Builder

Et ce sont les mails de réponse qui ont disparu, pas des modification sur le formulaire en lui-même.

voici l'url: https://eu.jotform.com/81922964481970

Hi noellefontaine,

Thanks for getting back to us. The form owner can use the method detailed previously by Mahmoud to go back to an earlier version of the form. The earlier versions will have the email changes.

You can share our guide on How to View Your Form’s Revision History It includes a video on how to view the revision history.

Let us know if there’s anything else we can help you with.