Retirer ma carte bancaire de l'espace paiement

Bonjour,

Je ne vois comment retirer ma carte de paiement de votre interface.

Pourriez-vous la retirer s'il vous plait ?

En effet, j'étais prestataire pour le compte de l'Ecole Multimédia, et je ne travaille désormais plus pour eux. Je souhiate donc que ma carte de paiement soit retirée de l'espace.

En vous remerciant par avance,

Bien à vous,

Hi robertkebbi,

Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. You can change your billing card from your account settings if this account will still be active from your company. You can check out our guide about How to Change Your Billing Credit Card. If you want to fully remove your credit card and downgrade back to our Started (Free) plan, I can request for it to be moved from our Billing Team.

After we hear back from you, we'll be able to move forward with this.