Compte suspendu pendant l'utilisation de l'application

  • DELAS
    Demandé le 20 avril 2023 à 06:20

    Bonjour,

    Je vous contacte, car en création de formulaire, mon compte s'est trouvé suspendu.

    pouvez-vous me dire pour quelle raison.

    Par avance, Merci

    Christophe DELAS




  • Nozomi_K Jotform Support
    Répondu le 20 avril 2023 à 11:02

    Hi Christophe,

    Thanks for reaching out to Jotform Support. I’m sorry you're having difficulties with this. As our French support is currently busy, kindly allow us to assist you in English. We have confirmed that the account associated with this email address is not suspended. If you are still seeing the suspended error, can you tell us what email you are using to log in?

    I also cleaned up the your form cache. This helps to fix small glitches.

    Give it a try and let us know if you need any other help.