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yoannjouetDemandé le 6 février 2025 à 03:19
Bonjour,
ces formulaires à cartes affichent une page 404 à la place de la page de remerciement.
https://eu.jotform.com/build/223271564085052#preview
https://eu.jotform.com/build/230321958107351#preview
https://eu.jotform.com/build/232432059329354#previewSur le site de ma cliente, voici ce qui s'affiche :
Merci pour votre retour,
Yoann from France -
Raymond Jotform SupportRépondu le 6 février 2025 à 03:54
Hi Yoann,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Our Developers Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed.
Thanks for your patience and understanding.
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Raymond Jotform SupportRépondu le 6 février 2025 à 03:57
Hi Yoan,
I just heard back from our Developers Team. They've solved the issue, so it should all be working fine now. Can you give it a try and see how it goes?
Reach out again if you need any help.
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yoannjouetRépondu le 6 février 2025 à 04:10
Wow!
Well done. In principle, when Jotform support tells me:
"Our Developers Team is aware of the issue, and they are working on it right now. We'll let you know as soon as they get it fixed."
...in principle, there is no follow-up.
But now, today, I am amazed.
Thank you for your responsiveness.
Have a nice day,
Yoann from France
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