Envoyer un commentaire après une soumission

  • has_elmir
    Demandé le 21 décembre 2024 à 17:24

    Je veux envoyer le lien d’un formulaire de notation que j’ai créé appelé (Votre avis) à chaque soumission pour que le client puisse donner son avis de la prestation mais je veux qu’il soit lié à la commande.

    Merci.

  • Ericson_B Jotform Support
    Répondu le 22 décembre 2024 à 03:56

    Hi El mir,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, If you need to send a feedback link connected to your order form, you can include it in the autoresponder email. It's easy, let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings. 

    2. In the menu on the left side of the page, click on Emails.

    3. Hover your mouse over your Autoresponder and click on the Pencil icon to customize it.

    Envoyer un commentaire après une soumission Image 1 Screenshot 30

    4. Click on the Email Content window, then paste your feedback link and customize it the way you want.

    5. When you're finished, click on Save on the bottom-right side of the Email Content window.

    Envoyer un commentaire après une soumission Image 2 Screenshot 41 You might also want to check out this guide about How to Edit Notification and Autoresponder Emails.

    Reach out again if you have any more questions.

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