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DEMSISDemandé le 5 décembre 2024 à 15:45
Bonjour, la drag and drop directement depuis des attachements Outlook (new) ne semble pas être supporté par JotForm. Quand j'essaie de glisser un attachement depuis un email directement dans un tableau de données Jotform, rien ne se passe. Je dois l'enregistrer sur mon bureau et ensuite le mettre dans JotForm.
Cette manipulation semble fonctionner avec Outlook Classique (l'ancienne version de outlook) qui utilisait de format .msg au lieu de .eml
Si vous pouviez ajouter cette option, ce serait fantastique!
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Eldrex Jotform SupportRépondu le 5 décembre 2024 à 17:51
Hello Thomas,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you explain a bit more about the issue, so I can get a better idea of what's happening? Do you wish to request for a missing feature related to outlook?
Once we hear back from you, we'll be able to help you with this.
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DEMSISRépondu le 9 décembre 2024 à 16:24
Hello, thanks for the reply. Basically, with the new version of Outlook, it is not possible to drag a attachment and drop in a Jotform table or a Form.
When I drag and drop, the Jotform object reacts like I can drop the file, but, it never loads in the designated arrea.
This manipulation works from the Old Outlook App. Since our company restricted our usage of the old app, we cannot drag and drop which can make some data entry tasks longer -
Chris_L Jotform SupportRépondu le 10 décembre 2024 à 02:56
Hi Thomas,
I searched the internet, and it appears this is a known issue from Microsoft. You can check out this thread.
Reach out again if you need any other help.