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romualdjustineDemandé le 21 novembre 2024 à 16:42
Bonjour,
Lorsque je souhaite afficher les soumissions réalisés, je vois que c'est noté : supprimer automatiquement la soumission après 1h. Je souhaiterais que la soumission ne se supprime qu'au bout de 4 mois (si possible) et je ne sais pas comment modifier cela.
Cela m'empêche de suivre les soumissions réalisés et c'est très important pour moi.
Cordialement
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Raymond Jotform SupportRépondu le 21 novembre 2024 à 23:16
Hi Romuald,
Thanks for reaching out to Jotform Support. Unfortunately, our French Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
The Auto-delete submission can be customized through Form Builder. Let me show you how to do that:
- In Form Builder, click on Settings on the orange navigational bar at the top.
- Next, click on the Show More Options button.
- In the Auto-Delete submission section, click Disable.
- Enable it again, and set the Deletion Period closest to 4 months which is 90 Days.
That's it. Unfortunately, it's not possible to set a custom period for deletion of your forms yet. We also have a guide on Deleting the Form Submissions Automatically that you can check out.
Give it a try and let us know if you need any help.