Compte suspendu

Hi Serge,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I've gone ahead and reached out to our relevant team to check on your account. We'll get back to you as soon as we get an update from them.

Thanks for your patience and understanding, we appreciate it.

Hi Serge,

When I checked your account, I saw that it was suspended due to all your forms using a copyright logo & collecting login credentials. If you believe that your account was suspended in error, we'll need you to send the following information to reviewers@jotform.com with Thread #21283371 as the subject:

1. The URL where the form is used.
2. A link to your website or proof of affiliation with a legitimate institution.
3. Any supporting documentation that can validate your claims.

Sending the email from your business email address, if you’re affiliated with a legitimate institution, would fasten the process. We also need you to change your registered email to a corporate one, if you have one, to avoid getting flagged again by our phishing detector. We’ll let you know the status of your account after we’ve done a thorough review of them. You may want to check out our Terms of Use for more information about this.

Let us know if there's anything else we can help you with.