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elisepeyretDemandé le 18 novembre 2024 à 08:33
Bonjour,
J'essaie de connecter 2 de mes formulaires Jotform à mon compte Hubspot, mais je n'arrive pas à lier les "données" dont j'ai besoin.
Je souhaite récupérer les données de contact (nom / prénom / email / téléphone...) dans mon compte Hubspot mais je ne vois pas ces données dans la sélection proposée lorsque je tente de faire la manipulation.
Merci pour votre aide
Elise
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Kyle Jotform SupportRépondu le 18 novembre 2024 à 11:05
Hi Elise,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, can you try reintegrating your form to Hubspot and see how it goes? Let me show you how:
- In Form Builder, click on Settings and select Integrations.
- Click on Hubspot, click on the Three Dots icon and select Delete Action.
- Click on Add New Action, then complete setting up the integration, including mapping the form fields to the corresponding fields in Hubspot. Make sure the fields for name, first name, email, and phone are correctly linked.
- Then click Save to complete the integration.
Give it a try and let us know if you have any other questions.