Le temps de chargement de la page Mes formulaires et du générateur de formulaires est lent.

Bonjour

Le temps de chargement de pages du compte jotform (liste des formulaires https://eu.jotform.com/myforms/, page de modification d'un formulaire) sont devenus extrêmement lents. Il faut parfois plusieurs minutes pour les afficher.

J'ai essayé de supprimer les cookies, cela ne change rien.

merci d'avance pour votre aide

PS : j'utilise Chrome

Hi ROGER_jeanandre,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, It appears we had a temporary issue, but the My Forms page is loading normally. Can you try clearing your browser cookies and cache, and let us know if you run into the same issue again?

Reach out again if you need any more help.

Le temps de chargement est long également en "Navigation privée" sur Chrome. Peut-être un tout petit peu plus rapide, mais pas beaucoup. Ce qui voudrait dire que le problème ne viendrait pas des cookies ou du cache, si je ne m'abuse.

Hi Roger,

Our developers are already working on this temporary issue. Nevertheless, I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.