Intégration paiement sur formulaire de commande en ligne

Bonjour,

Je viens de créer une nouvelle boutique. Je n'arrive pas à intégrer PayPal Checkout, ça me dit que tout est ok mais le lien ne se fait pas. J'ai essayé de supprimer le paiement et de le réintégrer, mais le résultat est identique. Ce compte PayPal est celui que j'utilise sur un autre formulaire et qui fonctionne bien. Si je ferme la fenêtre PayPal, le bouton "relier" réapparaît.

Merci de votre réponse

Hi ingridalexseg,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your issue, I’ll just need a bit of time to check on this. I’ll get back to you as soon as possible.

Thanks for your patience, we appreciate it.

Hello ingridalexseg,

I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

Thanks for your patience and understanding, we appreciate it.



Bonjour,

Avez-vous des nouvelles concernant mon problème? La mise en ligne du formulaire est assez urgente.

Merci

Hello ingridalexseg,

There haven’t been any updates yet. I know that it’s taking some time to resolve. We’re working on a solution as fast as we can. Rest assured that we’ll get back to you with an update as soon as we have one.

Thanks for your patience and understanding.

Hello,

We are sorry for the issue.

The issue is fixed. Please try to connect again after you clear browser and form caches.

Thank you.