Ajouter un saut de ligne dans le widget Email Validator

  • GEOFIT
    Demandé le 7 novembre 2024 à 11:47

    Bonjour,

    J'utilise le widget Validateur d'e-mail.

    A la réception du mail, il n'y a aucun retour à la ligne, c'est illisible.

    widget Validateur de mail Image 1 Screenshot 40 Screenshot 10

    Pourtant j'ai essayé de modifier le widget en ajoutant des balises html

    widget Validateur de mail Image 2 Screenshot 51 Screenshot 21


    Ce qui est étonnant, c'est que lorsque j'utilise le formulaire de démo suivant :

    https://www.jotform.com/61430650951956

    je reçoit bien le mail (en anglais cette fois) mais avec les retours à la ligne.

    widget Validateur de mail Image 3 Screenshot 62 Screenshot 32

    Autre questions, pourquoi cela mets plusieurs minutes à recevoir le mail de confirmation ? est-ce que si je configure mon smtp ca sera plus rapide ?

    Comment solutionner cela ?

  • Camila Jotform Support
    Répondu le 7 novembre 2024 à 14:21

    Hi GEOFIT,

    Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Unfortunately, it's not possible to add line breaks between Email Content on your email notification. I cloned your form and tested it in both languages and added <br> each line but it's not reflecting. Check out the screenshot:

    Ajouter un saut de ligne dans le widget Email Validator Image 1 Screenshot 30

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    To avoid confusion, I moved your other question to a new thread and helped you with that here.

    Thanks for your patience and understanding, we appreciate it.

    Ajouter un saut de ligne dans le widget Email Validator Image 2 Screenshot 41

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