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GEOFITDemandé le 7 novembre 2024 à 11:47
Bonjour,
J'utilise le widget Validateur d'e-mail.A la réception du mail, il n'y a aucun retour à la ligne, c'est illisible.
Pourtant j'ai essayé de modifier le widget en ajoutant des balises html
Ce qui est étonnant, c'est que lorsque j'utilise le formulaire de démo suivant :
https://www.jotform.com/61430650951956
je reçoit bien le mail (en anglais cette fois) mais avec les retours à la ligne.
Autre questions, pourquoi cela mets plusieurs minutes à recevoir le mail de confirmation ? est-ce que si je configure mon smtp ca sera plus rapide ?
Comment solutionner cela ?
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Camila Jotform SupportRépondu le 7 novembre 2024 à 14:21
Hi GEOFIT,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, Unfortunately, it's not possible to add line breaks between Email Content on your email notification. I cloned your form and tested it in both languages and added <br> each line but it's not reflecting. Check out the screenshot:
While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.
To avoid confusion, I moved your other question to a new thread and helped you with that here.
Thanks for your patience and understanding, we appreciate it.