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ilfornodavitosalonDemandé le 26 septembre 2024 à 09:47
Bonjour,
Je voudrais faire un formulaire pour les conservations en ligne de mon restaurant.
Pour la création du formulaire, pas de problème.
J'aimerai que le client soumette le formulaire et que quand je le reçois, j'accepte la demande ou je la refuse et que le client reçoive un mail avec mon acceptation ou mon refus.
Comment faire pour mettre cela en place?
Merci
Bien cordialement
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Jason Jotform SupportRépondu le 26 septembre 2024 à 12:11
Hi ilfornodavitosalon,
Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, you can build an Approval Flow if you need to approve or deny the reservation request to your restaurant. We've made a small guide explaining the main aspects of Approval Builder that you might find helpful.
1. Create Your First Approval Flow
Let me walk you through the 3 ways to do it.
Using Form Builder page to create an Approval Flow:
- In Form Builder, click on the Downward Arrow icon next to Form Builder at the top left corner of the page, and click on Approvals.
- This will automatically create an approval flow for your form and you can start adding the elements you want to your Approval.
Using Settings page to create an Approval Flow:
- In Form Builder, click on Settings in the orange navigation bar at the top of the page.
- On the left side of the page, click on Approvals. Then, click on Create an Approval Flow.
Using My Approvals page to create an Approval Flow:
- On your My Approvals page, click on Create Approval at the top left corner of the page.
- Choose the type of approval you want to use and then click on it to go to Approval Builder.
2. Connect Elements to an Approval
- In Approvals, click on the Add Element menu on the left side of the page.
- Click on an element to add it to your approval flow.
- To connect them easily as an outcome of a decision, hover your mouse over the Approval Decision Email and click on the + button and drag and drop it onto your element.
3. Adding Logic Elements to Your Approvals
You can easily use these elements to eliminate or approve the submissions you receive to fasten the process.
- In Approval Builder, click on Add Element + menu on the left side of the screen.
- Then, under the Logic Elements tab, drag and drop the element you want to use between the other elements.
4. Customize Approve or Deny Email
- Hover your mouse over the email you want to customize and then click on the Letter icon.
- Under the Email tab, customize the email. Then, click on Save.
5. Easily Manage Approvals in Inbox
In Jotform Inbox, you can see the Approval Status of your submissions and easily Approve or Deny them. Here’s how to do it:
- In Approval Builder, click on the Downward Arrow icon at the top left corner of the page and select Inbox.
- In Inbox, choose a submission and then you can either Approve or Deny it.
You can also Filter the submissions by their Approval Status. Let me show you how:
- Click on Filter at the top of the submissions and choose Approval Status, then choose Equals, and then choose Approved for example.
Give it a try and let us know if you have any questions.