annuler mon abonnement actuel

bonjour

je souhaiterais résilier mon abonnement actuelle , si je supprime mon compte es que ca arrête les prélèvements ?

Hi inkstoriespro,

Thanks for reaching out to Jotform Support. Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate. However, you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and I can see that you have already canceled your subscription, and it will not be renewed again unless you do it manually. You can delete your account if you want, but keep in mind that it will also delete all of your forms and data. Let me help you do it:

1. On your Account Settings, scroll down and click on Delete My Account.

2. Now, in the pop-up warning window, click on Yes, Delete.

3. Then, enter your account password and click on Verify. That's it.

Let us know if you need any other help.