Forms couldn't be scrolled when viewed on mobile

Bonjour,

Nous rencontrons une problématique pour l'utilisation de certains formulaires sur téléphone (notamment "Fiche STARTER" et "vérification des fourgons"). Nous ne pouvons pas scroller et donc descendre dans le formulaire.

Pas de problème internet à priori (test avec WiFi et réseau 4G).

Pouvez-vous nous apporter votre aide ?

Merci.

Hi Robert,

Our French Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in French, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your forms on my end and it seems that I can be able to access them without issues on my mobile device. I can able able to scroll the form until I reached the Submit button. Check out the image below:

Can you try testing your forms and check if the issue happens again? I have also cleared your form cache as a precaution.

Give it a try and let us know how it goes.